Trust & Transparency
Last updated: August 2026
Part 1: Privacy & Cookie Policy
1. Who We Are
Baby Skim is a handmade skincare brand based in Portugal. We respect your privacy & handle personal data in accordance with EU GDPR regulations.
2. Information We Collect
- Order Details: Name, shipping & billing addresses, & payment details required to process your purchases.
- Contact Information: Email address if you contact us or subscribe for updates.
- Cookies: Data collected via essential, analytics, & marketing cookies, based on your consent.
3. How We Use Your Data
- To process & fulfill your orders, which involves sharing necessary data with our secure payment processors & shipping couriers.
- To maintain & improve the website's performance & security.
- To provide information about products or events if you consent to receive it.
4. Data Storage & Retention
We store your data securely & only as long as necessary for the stated purposes. You can request deletion or changes at any time by contacting us.
5. Your Rights
You may access, correct, or request deletion of your personal data at any time. Contact us at support@babyskim.com.
6. Cookies
We use essential cookies to keep the site running. With your consent, we also use analytics cookies to enhance your experience, understand visitor interactions & marketing cookies for campaigns. You can customize or withdraw your consent via our cookie banner at any time.
7. Updates
This policy may be updated from time to time. The latest version is always available on this page.
8. Contact & Customer Care
Baby Skim
Founder: Shiva Shafaghi
Lisbon, Portugal
Email: support@babyskim.com
Part 2: Terms of Service
1. General
These terms govern your use of the babyskim.com website & any purchases made through it.
2. Contract Formation
An order becomes a binding contract only when you receive an email confirming that your products have been dispatched.
3. Pricing & Payments
All prices include applicable VAT. Depending on your location & device, we accept Apple Pay, Credit/Debit Cards, Klarna, Swish, MB Way, & Multibanco.
4. Shipping, Returns, & Right of Withdrawal
EU customers have the right to return unopened, unused products in their original condition within 14 days of delivery. For full details on shipping costs & return processes, please visit our Contact & Customer Care page.
5. Limitation of Liability
Baby Skim is not liable for indirect damages or delays outside of our control once a package has been handed over to the shipping carrier.
6. Governing Law & Disputes
These terms are governed by the laws of Portugal. Any disputes may be submitted to the European Commission's Online Dispute Resolution platform or Portuguese consumer conflict arbitration centers.